![]() I also like the ability to change the layout to any way we may need throughout the scope of our stores. It gives sales personnel the ease of access and a touch screen that is fluid and fast to use. Pros: The best part about Retail Pro is the user interface with the touch screen capabilities for our stores. ![]() They are well established and have a large team of highly skilled professionals providing service and support on the Retail Pro product. ![]() Extensions to the product occur on an ongoing basis.4) Big Hairy Dog are an excellent distributor of Retail Pro. Bugs are addressed in a timely and efficient manner. Pros: The Retail Pro product and Big Hairy Dog are unique in a number of ways:1) The product has unmatched functionality that allows users to manage just about every conceivable aspect of a retail business (fashion, in our case) in a highly flexible and customized manner.2) The product is mature and, as a result, is extremely robust.3) Retail Pro is very active and responsive with their support program. ![]() Over the years I had many special requests from upper management, and OSR were very quick on assisting and 'making it happen'. The 2 options offered by Cyan, your ONLY EFT choice, are for mass merchants, not a luxury boutique.As far as support, One Step Retail has been my partner of choice and they are second to none in support and sales. At the POS, you really need to have a good, reliable, and when working with luxury retail, a sleek device to expedite EMV transactions.
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